The Expert Panel of Speakers

  • Lynn-Willenbring Lynn Willenbring
    former Chief Information Officer
    CITY OF MINNEAPOLIS (USA)
  • Paul-Wickens Paul Wickens
    Chief Executive
    NICS ENTERPRISE SHARED SERVICES (UK)
  • Jane-King Jane King
    Deputy Commissioner - Customer Service & Solutions
    AUSTRALIAN TAXATION OFFICE
  • Russell-IvesRussell Ives
    Director, Global Process Services
    IBM AUSTRALIA & NEW ZEALAND
  • shane Shane Goodwin
    Policing Excellence Portfolio Manager
    NEW ZEALAND POLICE
  • Paul-Sutton Paul Sutton
    General Manager
    CITY OF CHARLES STURT

Driving Through Benefits Realisation In The Public Sector – From Concept To Reality

The opportunity shared services presents to the public sector across Australia and New Zealand has been resolutely recognised. Yet, despite notable progress in terms of joint ventures, co-location and cost savings, public sector transformation still has a long way to go before it can be labeled ‘best practice’.

From state government to national commissions; local to federal level, savings have been cited, plans designed, technology purchased and transformation journeys embarked upon.

But the question is not whether to pursue public sector shared services, but how to ensure it is done well.

The public sector has realised that cost savings alone, although a major driver, are no longer a satisfactory result – a citizen-centric shared service strategy must be developed and sustained.

So what is the public sector in Australasia doing to maximise their ventures in shared services?

Through SSON’s extensive contacts and research network within the A/NZ public sector landscape, our Public Sector Transformation Forum will bring together different factions, functions and maturity levels for three days of interactive learning and knowledge transfer in the region’s leading event for Public Sector Shared Services.

Death by PowerPoint? We don’t think so! Join the SSON revolution:

  • International Perspectives: Leading SSO executives from the UK join us on site
  • Add To Your Address Book: Enjoy structured networking sessions built into the conference program
  • Social Media Masterclass: Finally, the answers you’ve been looking for!
  • ‘How To’ Tips: We replace ‘story telling’ with practical advice garnered from real life implementations
  • Cloud Nine: Join one SSO on their game-changing journey into cloud computing
  • Debate & Deliberate: This year, its all about audience participation and peer discussion
  • A Different View: We’ve incorporated procurement, ICT, front office, resourcing models, travel management and more
  • Perfect Partnerships: Find the key to a happy marriage with your service provider
  • Lead By Example: It’s time to reinvigorate your team and your leadership style to retain your best talent

Don’t just take our word for it – see what our attendees say:

The conference was excellent. I really enjoyed it. I had been to one years ago and was blown away at just how many organisations have advanced so much. Great networking opportunities too.
Liz Woods, Director - Business Strategy Organisational Capability, Shared Service Agency

I was particularly impressed at the quality of the event, the speakers, and the way that proceedings were conducted... I can honestly say that of all the conferences I have attended and spoken at that this was the best in terms of management, presentation and outcome
Sam Austrin-Miner, Program Director Flexible Online Transformation, University of New England

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of over global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »


SSON MembershipSSON Membership

Associate Membership (FREE)

SIGN UP NOW!

  • Our associate members receive our regular weekly Gateway e-newsletter PLUS the option to choose from 4 specialist, monthly e-alerts.
  • Our associate members also have access to online articles, interviews, presentations, podcasts, videos and our dedicated job board.
  • And best part is it's FREE!

BECOME AN ASSOCIATE MEMBER TODAY »»

Premium Membership ($149.99)

REGISTER TODAY!

An annual SSON Premium Membership Includes:

  • 12 month access to Premium digital content which covers best practice case studies, strategies, lessons learned, member profiles, interviews, roundtables, legislative reviews and much, much more.
  • Access to the entire backlog of Shared Services News Magazine.
  • Discounts on any of our 35 shared services conferences around the world
  • Regular weekly and monthly e-newsletters
  • 1 FREE job posting
  • Networking via our Q&A Forum and blogs
  • Extensive archives, recent white papers and industry reports
  • Constantly updated shared services and outsourcing news, interviews and features from our global community and dedicated editors
BECOME A PREMIUM MEMBER TODAY »»
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